Privacy Policy
Last updated: March 2026
At OWNET, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect information that you voluntarily provide when using our services:
- Contact information — name, email address, and any details you share through our contact form or chat
- Booking data — date, time, and reason for scheduled discovery calls
- Usage data — anonymized analytics including pages visited, time spent, and device information
- Communications — messages exchanged through our AI chat assistant
2. How We Use Your Information
- To respond to your inquiries and provide requested services
- To schedule and manage discovery call bookings
- To send booking confirmations and calendar invites via email
- To improve our website, services, and user experience
- To comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate our platform:
- Resend — for transactional email delivery
- Google Calendar — for booking calendar integration
- Vercel — for website hosting and analytics
These services may process your data according to their own privacy policies. We do not sell or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Booking data is retained for up to 12 months after the scheduled date. You may request deletion of your data at any time by contacting us at marco@ownet.it.
5. Cookies
Our website uses essential cookies required for basic functionality. We do not use advertising or tracking cookies. Analytics data is collected in an anonymized, privacy-respecting manner.
6. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Request data portability
- Withdraw consent at any time
7. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using TLS/SSL protocols.
8. Contact
If you have questions about this privacy policy or wish to exercise your rights, contact us at marco@ownet.it.